Given that the provision of pastoral care is only as effective as the rapport that’s established, it is essential facilitators know the best ways to build rapport.

Interpersonal communication is more than transmitting information. Pastoral care facilitators need to how to both encode and decode messages.

Group interaction is one of the most effective ways of learning. Therefore, Pastoral Care facilitators need to know how to lead groups well.

Grief is a normal human response to loss. However, there are both healthy and unhealthy forms of grief that Pastoral Care facilitators should be aware of.

Generally, when someone is in crisis, there are a number of important action step Pastoral Career facilitators should follow.

Given the importance of relationship quality in any pastoral care setting, it is necessary for facilitators to establish their own personal boundaries.